Employee Benefits Communication
Turn your benefits package into a powerful engagement tool with clear, human communication.
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Improve understanding and retention with multichannel communication that reaches your people where they are — intranet, email, Slack, podcasts, and more.
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Support wellbeing, connection and culture with messaging that brings your employee benefits programme to life — including health insurance, mental health support, and retirement.
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Maximise ROI on your benefits investment by increasing awareness, usage, and employee engagement.
About ilumiti
150+
Employers supported
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On Trust Pilot
Why benefits communication matters
Your employee benefits package is one of the most valuable parts of your employee value proposition — but if people don’t understand it, it won’t make an impact.
From health insurance and life cover to employee assistance programs, mental health support, and financial education, benefits can be complex. Scattered communication channels, inconsistent language, and lack of visibility mean employees often miss out.
We help organisations create clear, targeted benefits communication strategies that cut through the noise — increasing engagement, improving employee retention, and driving better outcomes across your workforce.
Download our Employee Benefits communication Playbook
Get quick actionable steps for developing your own employee benefits communication strategy.
Our guide takes you through six essential areas which will help boost your employee engagement.
Audience - define which section of the workforce you are talking to
Objectives - clarify your campaign targets and goals
Message - Define your employee communication
Channels - Utilise several forms of technology
Timeline - Zoom out and plot your strategy
Results - Review the analytics and see how you have boosted your brand
What ilumiti do
Our services include:
Communication strategy development
Messaging and campaign design
Email, intranet, video, social content
Targeted touchpoints for onboarding, open enrolment, and life events
Whether you're launching a new employee benefits platform, existing communications, or bringing clarity to a complex compensation and benefits strategy, we’ll make it resonate.
Why choose ilumiti?
We combine deep benefits knowledge with creative communication and a human-first approach. Whether you're working with a limited budget, complex benefit structures or supporting a hybrid workforce, we make the complex simple.
What sets us apart:
Plain-English, people focused writing
A channel-agnostic, strategy-first approach
Seamless integration with your HR, comms or platform teams
Focus on real business outcomes — from lower absenteeism to higher engagement
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![Pension Awareness Week]()
Pension Awareness Week
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Talk Money Week
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National Pension Tracing Day
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Financial Webinars: HR Comms Pack
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Benefits Beacon
Want to see what’s possible?
Let’s create a communication strategy that makes your employee benefits clear, accessible, and truly valued.
Get in touch to discuss how we can support your next benefits rollout, platform launch, or internal campaign.
Frequently Asked Questions
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An effective employee benefits communication strategy should include several key components: a clear understanding of the target audience, well-defined objectives, concise messaging, and the use of multiple communication channels. Additionally, it should incorporate a timeline for implementation and a method for measuring results. By focusing on these elements, organisations can ensure that their benefits are communicated effectively, which can lead to higher employee engagement and satisfaction.
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Organisations can measure the success of their benefits communication efforts through various metrics, such as employee engagement surveys, usage rates of benefits, and feedback from employees. Analysing data from these sources can provide insights into how well employees understand and utilise their benefits. Additionally, tracking changes in absenteeism and employee retention rates can help assess the overall impact of the communication strategy on workforce wellbeing.
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Technology plays a crucial role in employee benefits communication by providing various platforms and tools to reach employees effectively. Organisations can utilise intranets, mobile apps, email, and social media to disseminate information. Interactive tools, such as webinars and chatbots, can enhance engagement and provide immediate answers to employee queries. By leveraging technology, companies can ensure that their communication is timely, accessible, and tailored to the needs of their workforce.
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To ensure inclusivity in benefits communication, organisations should adopt best practices that consider diverse employee needs. This includes using plain language, providing materials in multiple languages, and accommodating different learning styles. Additionally, organisations can seek feedback from employees to understand their preferences and barriers to accessing information. By prioritising inclusivity, companies can create a more equitable environment where all employees feel informed and valued.
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Common challenges in communicating employee benefits include complexity of information, scattered communication channels, and inconsistent messaging. Employees may struggle to understand their benefits if the information is not presented clearly or is difficult to access. Additionally, a lack of engagement can lead to low utilisation rates. To overcome these challenges, organisations should focus on simplifying communication, using multiple channels, and ensuring that messaging is consistent and relevant to employees' needs.
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Creative communication strategies can significantly enhance employee engagement by making benefits information more relatable and appealing. By using dynamic visuals, storytelling, and interactive content, organisations can capture employees' attention and spark interest. Personalised resources that resonate with individual employee needs can also foster a deeper connection to the benefits offered. Ultimately, engaging communication helps employees recognise the value of their benefits, leading to increased participation and satisfaction.